Terms & Conditions of Holiday Tenancy

The payment of your deposit confirms that you have read and understood all of the booking conditions below.

1. Accommodation

The premises are let to you for holiday purposes only for the period stated in the confirmation letter. This property is rented on the basis that it accommodates only up to a maximum of 4 adults and 1 child. Maximum number of dogs staying at any one time is three (3), unless negotiated prior to arrival with Plutos management.

2. Excessive Noise & Functions

Holiday accommodation services in Byron Bay are politically sensitive at this point in time due to a lot of opposition from the local community. This is because of the impact some holiday goers have on their immediate neighbours with excess noise & excessive numbers of people staying at any given property. Plutos is part of a voluntary group of holiday lettings that only books limited numbers at any given time & tries to ensure minimal impact on the immediate neighborhood by doing so. Excessive noise and functions are not permitted as they cause disruptions to the neighbors. A security company may be called to investigate complaints of excessive noise or antisocial behavior incurring a charge for call out. After one warning guests may be evicted.

No excess noise from radios, TV’s, voices etc to be made at any time within the property or grounds. After 10pm no noise is to be audible outside the property and if necessary doors and windows should be closed to ensure this.

Plutos is not leased as a party venue and this means no large groups of people (i.e. more than 4 adults) are to be hosted on the premises for any type of social event. Should this occur then the lease will be immediately terminated.

3. Deposit

A non refundable deposit of 50% of the total rent must be received within 7 days of requesting to confirm a booking. The person effecting the booking shall be deemed to have accepted the booking conditions on behalf of all persons staying at Plutos during the booked period. Payment methods available are either via cheque; money order or direct deposit. Credit card facilities are not available.

4. Final Payment

Final payment for accommodation at Plutos is due four weeks prior to arrival. A Property Bond deposit of $500 is also to be paid four weeks prior to arrival. If final payment & bond are not received by the due date, Plutos reserves the right to cancel the booking without notice. If the number of persons booked to share the property changes, Plutos management must be notified immediately. If the numbers of persons staying is different to what Plutos management have been informed, then the booking will be cancelled.

5. Cancellation

Initial deposits paid is non refundable if the booking is cancelled. Where a cancellation occurs and the final payment & bond has been paid, a partial refund may occur depending on the timeframe of the booking to the cancellation notice. All cancellations must be submitted in writing.

  • Between 14 days and 28 days prior to arrival – 50% of final rent payment will be reimbursed. Bond will be fully refunded
  • Between 1- 13 days prior to arrival – no refund of final rent payment will be reimbursed. Bond will be fully refunded

6. Pricing Policy

All prices are correct at time of publishing and are subject to change

7. Bond

A bond of $500.00 is held as security against any damage or undue wear & tear. Inspection cannot take place until rental property is fully vacated and checked by cleaners. All damages, breakages or losses to the property, furniture or furnishings will be paid by the tenant and must be reported to Plutos management immediately. The loss of keys will attract a $25 replacement and $40.00 call out costs. Bonds are refundable within 7 days of vacating property. Bonds will only be refundable if:

  • Security has not been called to the property due to a complaint
  • The property is left clean & tidy, rubbish is dealt with appropriately
  • The condition of the property is left as close as possible to the condition it was in when you began your stay.

8. Security

If security is called to your property because of a complaint, you may have to pay a $100.00 call out fee and you may be evicted for breeching any of these terms & conditions.

9. General Rules Applicable to Accommodation

9.1 - The premises are available from 2.00 PM on the day of arrival and are to be vacated no later than 10.00 AM on the day of departure.
9.2 - The premises are to be left in a clean and tidy condition & in a similar state to what they were on your arrival. Failure to do so will incur a charge for extra cleaning which will be deducted from your Property Bond. This will also include if the BBQ is not left clean, an additional cleaning fee of $25.00 will apply. Any excess garbage that does not fit into the council wheelie bin, must be removed and disposed of appropriately, prior to departure. Failure to do so, incurs an additional minimum cleaning charge of $50.00. and maximum of $200.00.
9.3 - No responsibility is taken for tenant's personal property left on the premises.
9.4 - No dogs are allowed on any furniture or bedding. Dog owners are expected to provide bedding for their pets. Dog poo must be disposed of appropriately prior to departure from property. Failure to do so incurs an additional cleaning charge of $50.00. Dogs are only allowed inside if they are clean & not destructive. Any damage caused by the dog will be repaired at the cost of the tenant and will be deducted from your bond. You are responsible for your dog and any damage to persons or property that results from your dog’s behavior.
9.5 -The house is a non- smoking area. Smoking is allowed on the back patio area or front verandah and garden areas.
9.6 - No household furniture, bedding or furnishings are to be removed or relocated during your stay.

Thanking You

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